Frequently Asked Question

To create the best ring, ones must pay attention to the details

Ring Creation Guidance

The metal material in basic price is default metal and that’s free. The options are:

  • Silver
  • Copper
  • Brass

For the paid metals, the options are:

  • Platinum
  • Palladium
  • Gold

You are free to choose the plating color of your jewelry that suits your taste with no additional cost. At Rockologist we use the traditional electroplating color coating system with Rhodium material in several color options, as follows:

You can choose all the colors above in two finishing touches:

You will get 1x free Adjustment Service in which there is a re-plating service in it, that you can redeem at any time, and if needed you can still use this service for a fee after that. You can use this service to re-plate your jewelry with the same color or a different color from the initial color. Contact our Customer Assistant for more information.

You can fill this ring engraving option with; name, date, or even a short quote. This engraving will be engraved on the inside of the ring. The carving process at Rockologist is completely done manually by hand.

So, you are free to determine the character. It doesn’t have to be an alphabet, it can be Javanese script, Arabic letters or even simple symbols.

There is no additional charge for this engraving option. However, removing or changing an already engraved engraving will incur a fee, so confirm your idea before filling this out.

Unfortunately for rings with a width of under 2mm or rings that are cylindrical in shape cannot be engraved. Please ask our Customer Assistant for other possibilities.

The width of the ring is the part of the ring that is seen from above, not the part that is seen from the side (thickness). Here are your options that are available (Starting from 1mm to 7mm respectively):

Some ring designs at Rockologist are only 1mm wide, there are also designs whose width is reduced or enlarged in certain parts. Filling and changing the width options will likely affect the proportions of the design.

So we highly recommend that you fill the width option with ‘use my reference’, or discuss this with our Customer Assistant further if you really want to change the ring width.

Method 1: Ring Inner Diameter & Ring Sample Method

This is our most favourite method; Ring Sample Rockologist. Among all measurement methods, we highly recommend this first method because of its high accuracy. If you already own a ring, you can measure its inner diameter too as substitute to our Ring Sample. See the image above for a guide to the correct ring diameter measurement: Make sure you precisely measure the inside of the ring diameter with the ruler in the middle and above the ring. You should also ensure that your ring is a perfect circle and has not changed shape. If you have time, you should just use our ringsample; it’s free after all. You can get your Ringsample Rockologist for free here.

Method 2: Circular Ruler Method

Inserting your finger into the circle mall ruler, there are several types of circle mall ruler sold in the market, see the picture below so you don’t make the wrong choice of the circle mall ruler used.

Method 3: Rockologist PDF Sizer Method

This method uses Rockologist PDF Sizer. You must be able to print the pdf to the proper scale to use this method. You will also need to provide scissors to be able to cut them and use them to measure your fingers. You can download the pdf here: PDF Sizer Rockologist.


There are several choices of diamond colors that you can choose from and whatever color you choose will not affect the price. Here are the options:

  • Black
  • Grey
  • Clear
  • Brown
  • Blue
  • Green

Financial Guidance

To make things easier for customers, Rockologist accepts payments through PayPal, Tokopedia, and Shopee.

However, paying through Tokopedia will result in 7% and Shopee/Paypal will result 6,5% for additional platform fees from the value of the listing you want us to create.

For example, if your jewelry bill is IDR 3,000,000 our listing at Tokopedia will be IDR 3,210,000 and our listing at Shopee/Paypal will be IDR 3,195,000.

There are several service speeds that you can choose (not including delivery time):

  • Normal Service: 40 days
  • Express Service: 20 days (+200,000/ring)
  • Quick Express: 15 days (+300,000/ring)
  • Super Express: 10 days (+400,000/ring)
  • Urgent: 6 days (+600,000/ring)
  • Ready Stock Items (+600,000/ring)

The published price stated in our Social Media or Website is a Basic Price which consists of Artisan Works + Diamonds + Metal Material. For Silver, Brass, and Copper metal materials, it’s all free, while Platinum, Gold and Palladium are charged according to the following price list:


  • Platinum 95% – Rp1.105.000,00


  • Palladium 99,9% – Rp1.705.000,00
  • Palladium 90% – Rp1.540.000,00
  • Palladium 80% – Rp1.380.000,00
  • Palladium 75% – Rp1.300.000,00
  • Palladium 60% – Rp1.055.000,00
  • Palladium 50% – Rp895.000,00
  • Palladium 40% – Rp730.000,00
  • Palladium 30% – Rp570.000,00
  • Palladium 20% – Rp405.000,00
  • Palladium 10% – Rp245.000,00


  • Gold 90% – Rp1.485.000,00
  • Gold 75% – Rp1.250.000,00
  • Gold 50% – Rp860.000,00
  • Gold 20% – Rp390.000,00

Last update on 02 April 2024

The size of a diamond in Rockologist is measured by its diameter in milimeters. The following is a list of diamond prices by its size.

  • 2.00mm & Below – Rp1.300.000,00
  • 2.1 – 2.3mm – Rp1.600.000,00
  • 2.4 – 2.6mm – Rp1.800.000,00
  • 2.7 – 2.8mm – Rp2.300.000,00
  • 2.9 – 3.0mm – Rp2.800.000,00
  • 3.1 – 3.2mm – Rp3.300.000,00
  • 3.3 – 3.4mm – Rp3.800.000,00
  • 3.5 – 3.6mm – Rp4.400.000,00
  • 3.7 – 3.8mm – Rp5.000.000,00
  • 3.9 – 4.0mm – Rp6.250.000,00
  • 4.1 – 4.2mm – Rp7.500.000,00
  • 4.3 – 4.4mm – Rp9.550.000,00
  • 4.5 – 4.6mm – Rp11.600.000,00

Additional notes:

  • Above 4.6mm, please for real-time quotation. All prices are subject to change without further notice.
  • Rockologist have adjusted the size of the diamond to the ring design that we display at our social media or website. Changing the size of the diamond will affect the proportions and or the overall design. We recommend that you first consult the change in diamond size to our Customer Assistant.
  • The price list for diamond sizes above only applies to round brilliant cut diamonds.

After Sales Guidance

Adjustment Service is a service where you can reapply rhodium layer on the jewelry (replating) and change the ring size (resizing). For replating you can change the rhodium color or stay with the same color as the initial color, and for resizing there is no limitation to the size you want to adjust. This Adjustment Service has the following conditions:

  1. Every product that was ordered at Rockologist is entitled to get 1x (one time) free Adjustment Service, and then the client can return to use this service with additional cost, as follow:
    • Adjustment Service (Resizing & Replating Work) IDR 200.000/ring and it will take 20 days.
    • Replating Work Only IDR 100.000/ring and it will take 10 days
    • In certain circumstances we can perform the service faster with additional cost, please contact our Customer Assistant for further information.
  2. Both Replating and Resizing work on this Adjustment Service must be done simultaneously. Even so, the client may choose to only do one of them, but work that is not done cannot be refunded or done at another time.
  3. The 1x Free Adjustment service, especially on the resizing work is only provided for clients who use one of the four measurement methods suggested by Rockologist, and must have been confirmed by the Customer Assistant for its accuracy by sending photos during the measurement process before initial payment is made.
  4. Changes in width, thickness, and shape of jewelry as well as changes in diamond color or size are not included in this Adjustment Service. However, these services can be done under the Revamp Work service.
  5. All delivery fees (from Client to Rockologist and from Rockologist to Client) due to the Adjustment Service become the client’s responsibility, either for 1x free or for paid Adjustment Service.
  6. When performing Replating and/or Resizing, there will be a process that causes the weight of the metal material to decrease, but we cannot return it in the form of money (refund) because this process causes the reduced metal material to become super small pieces that are scattered in the air and impossible to be collected. Only Resizing which is much larger than the initial size will increase the weight of the metal material. When the weight increases, the cost of the difference in the weight of the metal material will become the responsibility of the client. This provision only applies to paid metal materials, such as: Gold, Palladium or Platinum.

A buyback policy for handmade rings is usually hard to find yet Rockologist offers it just for our beloved customers with the following conditions:

  1. Every buyback service must go through an appraisal process by the Rockologist team. The selling price depends on the appraisal result. In normal conditions, the calculation of the selling price is: (Paid Metal Material Purchase Price + Diamond Purchase Price) x 0.65. The result of the appraisal process is fully the authority of the Rockologist and cannot be contested. The delivery fee of the jewelry to the Rockologist’s office for the appraisal process is entirely the responsibility of the client.
  2. Jewelry that can be resold is jewelry that consists of paid metal material without diamonds, paid metal material with diamonds, or free metal material with diamonds. Jewelry with free metal material and without diamonds cannot be resold, therefore it may not be included.
  3. The condition and quantity of jewelry and diamonds are must as stated in invoice and certificates. And also the quality of the diamonds on the jewelry must be in good condition and free from defects.
  4. Must include the following details; jewelry certificate, diamond card for jewelry using diamonds, packaging box and all the accessories included.

We understand that sometimes you get bored with your jewelry design or you suddenly want to change its details because you were inspired by something, whatever the reason we always appreciate it. That’s why at Rockologist there is a service we call Revamp Work. Simply put, we can modify your Rockologist jewelry to your liking.

For example like;

  • Change or delete the engraving,
  • Increase the size or number of the diamonds or change its color,
  • Add or reduce the thickness and or width of the ring,
  • Modify the texture of the ring surface,
  • Replace any ornaments,
  • Even change the whole design,
  • And all other complicated things.

Accidents do happen sometimes, and losing your Rockologist jewelry packaging or documents is one of the most upsetting accidents. You don’t have to worry, because at Rockologist you can get your jewelry packaging or documents back that may be lost or damaged, with the following conditions;

    • Especially for the replacement of Certificate of Authenticity and Diamond Card, it can only be done after the client sends the original document in the form of an Official Lost Letter from the Police to the Rockologist’s office.
    • All shipping costs incurred due to this service are the responsibility of the client.
    • Client should pay the replacement cost as follows;
      • Prism Packaging Set: Rp250.000,00
      • Natural Packaging Set: Rp100.000,00
      • Certificate of Authenticity: Rp150.000,00
      • Diamond Card: Rp150.000,00

Any Further Questions?